From the Space Office team
Plain-spoken notes on AI agents, project management, and getting real work done without hiring more.

Design Thinking: A Practical Process, Methods, and Example
Apply design thinking to a real user task: understand the difficulty, frame the problem, explore options, and learn from a prototype before committing to a build.
October 27, 2026

Net Promoter Score: Calculate NPS and Use Feedback Well
Calculate net promoter score from a defined survey cohort, keep the denominator honest, and use the reasons behind the ratings to choose a useful next action.
October 27, 2026

Pay Per Click Advertising: Costs, Examples, and a Practical Plan
Plan pay per click advertising around a useful customer action, a relevant offer, tested measurement, and a budget the owner understands.
October 26, 2026

Business Development: Find, Test, and Grow Useful Opportunities
Use business development to turn a possible market, customer segment, or partnership into an opportunity you can investigate, test, and decide on.
October 26, 2026

Customer Relationship Management: A Practical CRM Guide
Make customer relationship management useful with dependable records, clear ownership, and a next step that reflects what the customer actually agreed.
October 25, 2026

Content Creation: Turn a Useful Idea Into a Publishable Asset
Use content creation to help a specific reader complete a task: build from approved evidence, choose a useful format, and check the finished asset before release.
October 25, 2026

Marketing Automation: Build a Workflow You Can Test and Trust
Make marketing automation useful with clear customer needs, dependable records, tested branches, and a person responsible for what happens next.
October 24, 2026

Conversion Rate Optimization: Diagnose, Prioritize, and Improve
Build a conversion rate optimization process that connects reliable measurement, observed user problems, clear copy, and carefully reviewed changes.
October 24, 2026

Marketing Strategy: How to Make Choices That Guide Your Plan
Build a marketing strategy that explains who you serve, why they should choose you, and which activities deserve your limited time and budget.
October 23, 2026

B2B Marketing: Strategy, Channels, and a Worked Example
Build a B2B marketing approach that helps a business buying group understand the problem, check your evidence, and agree on a sensible next step.
October 23, 2026

Local SEO: A Practical Checklist for Local Businesses
Use this local SEO checklist to make a real business easier to find, understand, and contact, with accurate facts and a review process your team can maintain.
October 22, 2026

Marketing Funnel: Stages, Examples, and a Practical Plan
Plan a marketing funnel that helps people discover, assess, buy, and return, with clear stage definitions and counts your team can explain.
October 22, 2026